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Some Common Problems And Their Solutions


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  • Computer won't start - nothing displays on the screen.
    • Make sure that both the computer and monitor are securely plugged in to an electrical outlet. If you are using a power-strip, be sure it, too, is plugged in and switched on.
    • If you're using a laptop, make sure the battery is securely attached and has enough charge.
    • Make sure that the monitor is securely plugged into the computer, and into the correct port on the computer.
    • Make sure the brightness and contrast on the monitor are not set too low.
    • Make sure the monitor input is set to the correct type (analog vs. digital, depending on the cable you are using)
    • Make sure the monitor doesn't smell like burnt plastic.
    • Does the computer make a harsh beeping sound instead?
    • Do the keyboard, hard drives, CD-ROM drive, and floppy drives seem to start?
    • Hold the power putton in for 10 seconds to really turn the computer off.
  • Printer won't print.
    • Check that it is securely plugged in, turned on, on-line, has paper, and the printer itself does not display any error codes.
    • If the computer is over the network, does the networking work?
    • Try turning the printer off, waiting a few seconds, then turning it back on.
    • Try re-starting the computer.
  • The network doesn't seem to work.
    • Try re-starting the computer.
    • Check the CIT network status page.
    • Turn your wireless router off and then back on. They seem to need restarting every so often.
    • Ask your friendly neighborhood computer guru if the network is down.
  • Hardware (other than the speakers) makes a loud, unusal noise. Grinding, scraping, or buzzing noises especially.
    • This is typically a failure of a fan or a hard drive.